What is Zeview and how does it function? Zeview is a platform for user surveys and feedback that utilizes sentiment and emotion analysis, as well as Artificial Intelligence, to gather feedback, enhance customer satisfaction, and increase revenue. It utilizes customer reviews and ratings keywords to provide comprehensive feedback for each query. Zeview also offers competitive analysis through charts to help expand your business. The platform provides a Net Promoter Score (NPS) to evaluate the relationship with consumers, indicating whether they are likely to promote your brand or discount its value. Response filtering options include positive, negative, or neutral. Customers can access a survey form by scanning a QR code, and each response is thoroughly analyzed, including sentiment and emotions. Artificial Intelligence is employed to extract keywords from answers, allowing you to quickly understand what consumers are saying about your product or service.
