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What is Zenduty and how does it function? Zenduty is designed to cater to the fast-paced nature of DevOps. It reduces downtime by a significant percentage, ranging from 50 to 90 percent. It employs sophisticated routing rules based on factors such as the specific service, data, context, and time of day. This helps in minimizing noise and false alarms. The platform allows you to easily establish on-call rotations and escalation policies for teams, with options for overrides and vacation allocation to ensure that no alert goes unnoticed. Additionally, Zenduty offers an intelligent context feature that enables you to swiftly identify the root cause of an issue. With Autopilot AI, Zenduty can assist you in determining the most effective path to resolution. The platform also provides advanced analytics and reporting capabilities, offering insights into team, service, and user performance. Notably, Zenduty’s incident prediction engine is a standout feature, allowing you to proactively plan your response in the event of major outages. Moreover, Zenduty supports API integration for creating alerts from your application source, with a growing list of 100+ integrations already available.

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Zenduty Pricing Model

Free Trial , Freemium , Subscription

Zenduty Screenshots

Zenduty Screenshots

Features

Audit Trail, Incident Reporting, Ticket Management, Task Management

Technical Details

  • Support: 24/7 (Live rep) Online
  • Customer Type: Freelancers Large Enterprises Medium Business Small Business
  • API
  • Location / Phone Number: Bangalore
  • India / +91 9702319333
  • Deployment: SaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website: https://www.zenduty.com/
  • Category: Incident Management Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.