Overview
What is the purpose of When I Work and how does it function? When I Work is an acclaimed software that tracks time and assists project representatives and managers in monitoring tasks for all projects. It allows users to create work schedules quickly and share them with their team members. Notably, this tool is completely free for up to 75 users. By using this tool, users can save an average of 8 hours per week by eliminating repetitive tasks like employee scheduling and attendance. This software also enhances automation and employee accountability, leading to a reduction in no-shows and an increase in productivity. Managers can easily track unplanned employee time-off and shift change requests, eliminating concerns about project scope creep. With real-time review and approval of employee requests, managers can avoid the need to recreate entire work schedules. This tool is particularly beneficial for industries such as retail, professional services, healthcare, IT, and education.
Expert review of When I Work
When I Work: Revolutionizing Employee Scheduling and Time Tracking
Table of Contents
- Introduction
- Key Takeaways
- Table of Features
- Use Cases
- Pros
- Cons
- Recommendation
1. Introduction
When I Work is a comprehensive software solution designed to simplify employee scheduling and time tracking for businesses of all sizes. With its user-friendly interface and robust features, it streamlines the process of managing schedules, communicating with employees, and tracking time. In this review, we will explore the key features, use cases, pros, cons, and provide a recommendation for When I Work.
2. Key Takeaways
- When I Work offers a range of features including shift scheduling, time tracking, employee communication, and labor cost management.
- The software provides an intuitive and easy-to-use interface, making it accessible for both managers and employees.
- Its mobile app allows employees to access their schedules, make shift requests, and communicate with colleagues on-the-go.
- When I Work offers integration with popular payroll and HR systems, enhancing efficiency and accuracy.
- The software provides robust reporting and analytics features to track labor costs, overtime, and employee attendance.
3. Table of Features
| Features | Description |
|---|---|
| Shift scheduling | Create, manage, and distribute employee schedules effortlessly. |
| Time tracking | Easily track employee work hours and generate accurate timesheets. |
| Mobile app | Access schedules, make shift requests, and communicate on-the-go. |
| Employee communication | Facilitate easy communication between managers and employees. |
| Labor cost management | Track labor costs, overtime, and monitor budget constraints. |
| Reporting and analytics | Generate comprehensive reports and gain insights for data-driven decisions. |
| Integration | Seamlessly integrate with payroll and HR systems for enhanced efficiency. |
| Compliance | Ensure compliance with labor laws and regulations. |
4. Use Cases
When I Work caters to a wide range of industries and businesses. Here are a few use cases where the software excels:
- Retail: When I Work helps retail businesses efficiently manage employee schedules, especially during peak seasons or holidays.
- Healthcare: Hospitals and clinics can benefit from When I Work to optimize staff schedules, ensuring adequate coverage across different shifts.
- Hospitality: Restaurants and hotels can streamline shift scheduling and track employee hours to manage labor costs effectively.
- Manufacturing: When I Work assists manufacturing companies in maintaining efficient production by managing employee schedules and minimizing downtime.
- Services: Businesses offering various services, such as cleaning or maintenance, can use When I Work to allocate resources effectively and track employee tasks.
5. Pros
- User-friendly interface: When I Work offers an intuitive and aesthetically pleasing interface, making it easy for managers and employees to navigate the software.
- Mobile accessibility: The mobile app allows employees to access their schedules, request time off, and communicate with colleagues from anywhere, increasing flexibility and convenience.
- Integration capabilities: When I Work seamlessly integrates with popular payroll and HR systems, reducing manual data entry and increasing accuracy.
- Robust reporting and analytics: The software provides comprehensive reporting and analytics features, enabling managers to make data-driven decisions and track labor costs effectively.
- Excellent customer support: When I Work offers reliable customer support through various channels, ensuring quick assistance for any issues or inquiries.
6. Cons
- Limited customization: Some users may find the level of customization options in When I Work to be limited, especially when it comes to certain scheduling rules or specific industry requirements.
- Learning curve for complex schedules: While the software is generally user-friendly, users dealing with complex scheduling scenarios may require additional time and effort to set up and manage their schedules properly.
- Pricing tiers: The pricing structure of When I Work may not be suitable for all businesses, especially smaller ones with limited budgets.
7. Recommendation
When I Work is a comprehensive employee scheduling and time tracking software that offers a range of features to simplify workforce management. Its user-friendly interface, mobile accessibility, and integration capabilities make it an ideal choice for businesses looking to streamline their scheduling processes. The robust reporting and analytics features further enhance its value by providing valuable insights into labor costs and employee performance. While some users may find the level of customization and pricing structure to be limitations, the overall benefits and reliability of When I Work make it a recommended solution for businesses seeking efficient employee scheduling and time tracking.
When I Work pricing model

Screenshots

Features
- Timesheet Management
- Overtime Calculation
- Offline Time Tracking
- Multiple Billing Rates
- Mobile Time Tracking
- Billable & Non-billable Hours
- Automatic Time Capture
- Employee Database
- Leave Tracking (Vacation)
- Billing and Invoicing
Technical details
- Support: Business Hours Online
- Customer Type: Individuals Large Enterprises Medium Business Small Business
- API
- Location / Phone Number: Minneapolis, Minnesota
- Deployment: SaaS/Web/Cloud Mobile - Android Mobile - iOS
- Official Website: https://wheniwork.com/
- Category: Time Tracking Software
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