Rated 0 out of 5

Can you explain what typedesk is and how it functions? typedesk is a software platform that enhances customer service on various platforms by incorporating canned responses into ticketing systems. This allows for more interactive communication with customers. The software includes features such as automatic language detection, analytics, and replace tags. Additionally, it enables the sharing of canned responses among team members to assess performance. typedesk is utilized by companies of all sizes, including small, medium, and large organizations.

0/5 (0 Reviews)

typedesk Pricing Model

Free Trial , Freemium , Subscription

typedesk Screenshots

Features

Visitor Targeting, Shortcut Messages, Persistent Chat, Knowledge Database, Agent Scheduling, Offline Form, Co-Browsing, Call Me Option

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberLille, France - 59000
  • DeploymentSaaS/Web/Cloud Installed - Windows Installed - Mac
  • Official Website https://www.typedesk.com/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.