What is TownChat and how does it work? TownChat is an innovative solution that leverages smart IoT technology to enhance the experience of tourists. It simplifies the process of connecting them with brands and hotels, resulting in a more enjoyable travel experience. During the sign-up process, users are required to take a selfie as a security measure to prevent fraudulent and fake accounts. The platform enables users to create a unique Traveller QR ID, which grants them access to seamless banking, immigration, and check-in services at airport lounges and hotels. This QR ID seamlessly integrates with the KYC (Know Your Customer) procedures, ensuring compliance with regulatory requirements while minimizing the burden on internal resources. By scanning their QR ID at touchless KIOSKs, users can easily obtain baggage tags, boarding passes, and immigration passes from a single location. Additionally, the in-app airport navigation tool guarantees that users never miss their flights and can effortlessly navigate to their desired destinations. Furthermore, the tool offers inflight entertainment options, such as games, children’s videos, music, and flight menus. Brands can also take advantage of the platform by scheduling marketing campaigns using the in-app scheduler.
