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What is the functionality of TeamHeadquarters? TeamHeadquarters is a comprehensive software solution that combines help desk and project management capabilities. It assists companies with ticketing, file storage, timesheet reporting, scheduling, and problem tracking. By providing real-time customer support, the software enhances customer satisfaction levels. It offers unlimited ticketing, file management, problem management, time tracking, and integrated scheduling features for support teams. TeamHeadquarters is suitable for managing projects of any size and offers project management features such as Gantt charts, project planning, portfolio reporting, import/export functionality, and resource planning. Project managers can assign tasks to employees and gain complete visibility into tasks, operational tickets, and existing services. The resource management feature provides insights into resource load balancing and project task assignments. The software also includes an “My Team” feature, allowing users to create and manage unlimited teams for specific projects. Users can modify and view team sheets and schedules, manage ticket load, and generate timesheet reports.

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David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.