What is the functionality of Synthetix and how does it operate? Synthetix is a software designed for automating business workflows in Customer Service. It provides a searchable database of solutions to instantly convert leads, as well as integrates with CRM and Live Chat to engage customers, increase revenue, and improve CSAT scores. The software also allows for team collaboration and enables measurement of agent productivity. It is commonly utilized by marketers, small businesses, and medium-sized companies.
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