Overview
What is Skilljar and how does it function? Skilljar is a specialized solution that aims to educate, engage, and retain all individuals a business interacts with. It serves as an external learning management system (LMS) specifically designed for customer and partner education. With Skilljar, users can develop courses, create learning paths, generate revenue from training, and enhance the customer experience through valuable analytics. By utilizing Skilljar’s external LMS, businesses can effectively onboard customers and partners, transforming them into experts on their product. Skilljar’s main focus is on external education and employs industry best practices to maximize a business’s impact throughout the entire customer journey. Providing education at scale reduces the need for support calls, allowing customer success teams to concentrate on strategically increasing customer satisfaction, generating revenue, and boosting profitability. Trained customers are more likely to utilize a product, understand its value, and remain loyal. Skilljar data can be integrated with customer relationship management (CRM), marketing automation, and other customer-related platforms to provide actionable insights for enhancing customer success and business growth. By creating a community of trained and certified customers and partners, Skilljar helps transform customers into product experts and advocates. Notable companies that utilize Skilljar for product adoption and customer success include Tableau, DocuSign, Twilio, Procore, and Gong.io.
Expert review of Skilljar
Skilljar: Empowering Organizations with Efficient Training and Customer Education
Table of Contents:
- Introduction
- Key Takeaways
- Table of Features
- Use Cases
- Pros
- Cons
- Recommendation
1. Introduction
Skilljar is a comprehensive software platform that offers organizations the tools they need to create and deliver effective training and customer education programs. With its user-friendly interface and robust features, Skilljar makes it easy for businesses to provide engaging and interactive learning experiences to their employees and customers. In this review, we will explore the key features, use cases, pros, cons, and provide a recommendation for Skilljar.
2. Key Takeaways
- Skilljar is a powerful software platform for creating and delivering training and customer education programs.
- The platform offers a wide range of features, including course creation, content management, analytics, and customization options.
- Skilljar provides a user-friendly interface that makes it easy for both administrators and learners to navigate and interact with the platform.
- The software is suitable for a variety of industries and can be used by businesses of all sizes.
- Skilljar offers excellent customer support and provides resources to help organizations maximize the potential of their training programs.
3. Table of Features
| Feature | Description |
|---|---|
| Course Creation | Create and design interactive courses with multimedia content, quizzes, and assignments. |
| Content Management | Manage and organize course materials, resources, and learning modules. |
| Analytics | Track learner progress, engagement, and performance with detailed analytics and reports. |
| Customization | Customize the look and feel of the platform to align with your brand and organizational needs. |
| Integrations | Seamlessly integrate Skilljar with existing systems, such as CRM and marketing automation tools. |
4. Use Cases
Skilljar can be utilized in various scenarios, some of which include:
- Employee Training: Skilljar enables organizations to create and deliver training programs for employees, ensuring consistent knowledge dissemination and skill development.
- Customer Education: With Skilljar, businesses can educate their customers about products and services, reducing support inquiries and enhancing customer satisfaction.
- Partner Training: Skilljar facilitates the creation of partner training programs, enabling organizations to onboard and certify their partners efficiently.
5. Pros
- User-Friendly Interface: Skilljar's intuitive interface makes it easy for administrators to create courses and for learners to navigate and engage with the content.
- Robust Course Creation: The platform offers a comprehensive set of tools for creating engaging and interactive courses, including multimedia content, quizzes, and assignments.
- Analytics and Reporting: Skilljar provides detailed analytics and reporting features, allowing organizations to track learner progress, engagement, and performance effectively.
- Customization Options: The platform allows for customization of the learning environment, enabling organizations to align the platform with their branding and visual identity.
- Integrations: Skilljar seamlessly integrates with other business systems, such as CRM and marketing automation tools, enabling organizations to streamline their training programs.
6. Cons
- Pricing: Skilljar's pricing can be a concern for small businesses or organizations with limited budgets, as it is a premium product.
- Learning Curve: While Skilljar offers a user-friendly interface, there might be a learning curve for administrators who are new to the platform.
- Lack of Advanced Gamification: Skilljar lacks advanced gamification features, which some organizations may prefer for enhanced learner engagement.
7. Recommendation
Skilljar is a powerful software platform that empowers organizations to create and deliver effective training and customer education programs. With its user-friendly interface, robust features, and excellent customer support, Skilljar is well-suited for businesses of all sizes. However, organizations with limited budgets may need to consider the pricing aspect before committing to the platform. Overall, Skilljar is a reliable choice for organizations looking to enhance their training and education initiatives.
Skilljar Pricing Model
Quotation Based
Skilljar Screenshots
Technical Details
- SupportBusiness Hours Online
- Customer TypeLarge Enterprises Medium Business Small Business
- Location / Phone NumberSeattle, Washington
- DeploymentSaaS/Web/Cloud
- Official Websitehttps://www.skilljar.com/
- CategoryCorporate Learning Management System
Author

David Bond
Senior editor
David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.
Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.





























