What is the function and operation of Saleswhale? Saleswhale is an AI-driven software that focuses on facilitating conversations. The AI assistant initiates contact with leads and engages in conversations. If a lead does not respond within a certain timeframe, the assistant will follow up in a polite manner, based on the number of touch-points you specify. If a lead is not the appropriate person to communicate with, the AI assistant can request to be referred to the correct person. When a lead expresses interest in speaking with a sales representative, the AI assistant will include the sales rep in the email thread, introduce everyone, and hand off the conversation.
