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What is Rafiki and how does it function? Rafiki is a platform that provides value, revenue, and conversation intelligence. It allows you to understand how customers interact with your sales staff in real-life situations and turn those interactions into a source of income. By capturing calls and transcribing them using advanced AI technology, Rafiki helps you analyze who asked what, when, and about whom. It organizes these interactions with prospects, accounts, and transactions, while also collecting key performance indicators (KPIs). The platform compares and contrasts topic trends that drive deals forward, helping you connect KPIs, representatives, and revenues. With Rafiki, you can create effective sales teams and achieve predictable income by gaining valuable insights. It enables you to identify the most effective representatives, analyze successful trends, and provide timely recommendations to optimize your team’s performance. Additionally, Rafiki helps you manage your pipeline by providing important information on Close Signals and Churn, maximizing your transaction potential. It simplifies note-taking and analysis of customer conversations, making it affordable and easy for you to identify winning and losing trends across your company, transactions, and market. This ultimately helps you achieve continuous high performance.

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Rafiki Pricing Model

Free Trial , Freemium , Subscription

Rafiki Screenshots

Features

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberWalnut, California / +1 (949) 431-2671
  • DeploymentSaaS/Web/Cloud
  • Official Website https://getrafiki.ai/
  • CategoryConversation Intelligence Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.