
Overview
What is Paytouch and how does it work? Paytouch is a user-friendly point of sale software that can simplify the sales process for your restaurant, cafe, or retail location. With Paytouch’s ticket management system, you can easily monitor the status of each order, whether it is for delivery or a regular transaction. Additionally, Paytouch offers cash drawer management functionality to track the impact of sales, refunds, returns, exchanges, and payouts on your cash flow and overall profits. The employee management feature allows you to efficiently schedule workers, manage time cards, and analyze shifts. Paytouch also includes a built-in CRM to gain valuable insights into your customers, optimize sales, and enhance loyalty programs. Moreover, this point of sale solution enables you to accept tips using various payment methods like credit or debit cards, cash, or checks, all while ensuring PCI and EMV compliance.
Expert review of Paytouch
Paytouch Review
Paytouch is a powerful point of sale (POS) software designed specifically for restaurants, bars, and cafes. With its comprehensive features and user-friendly interface, Paytouch streamlines the entire payment process, making it easier for businesses to manage their operations efficiently. In this review, we will explore the key features, use cases, pros, cons, and provide a recommendation for businesses considering adopting Paytouch.
Key Takeaways
- Paytouch is a versatile POS software that caters specifically to the needs of restaurants, bars, and cafes.
- It offers a wide range of features, including inventory management, tableside ordering, and detailed analytics.
- Paytouch's user-friendly interface and intuitive design make it easy for staff to learn and use.
- The software is compatible with various hardware options, providing flexibility to businesses.
- Paytouch's pricing plans are customizable, allowing businesses to choose the features they need.
Table of Features
| Features | Description |
|---|---|
| Inventory Management | Track inventory levels, receive low stock alerts, and automate inventory orders. |
| Tableside Ordering | Enable servers to take orders directly at the table using mobile devices, improving order accuracy. |
| Analytics and Reporting | Get detailed insights into sales, customer behavior, and inventory trends to make data-driven decisions. |
| Employee Management | Manage employee schedules, track hours worked, and assign permissions for different staff members. |
| Integrations and Add-ons | Seamlessly integrate with other business tools such as accounting software and online ordering platforms. |
| Customer Relationship Tools | Build customer profiles, track loyalty programs, and send targeted promotions to drive repeat business. |
| Offline Mode | Continue processing payments even when the internet connection is lost. |
Use Cases
Restaurant Owners
Restaurant owners can benefit from Paytouch's robust features to streamline their operations. With inventory management, they can keep track of stock levels and automate orders to avoid running out of key ingredients. The tableside ordering feature enables servers to take orders directly from customers, reducing errors and improving efficiency. The analytics and reporting tools provide valuable insights into sales trends, helping owners make informed decisions to optimize their business.
Bar Managers
Bar managers can leverage Paytouch's capabilities to enhance their bar's performance. Inventory management allows them to monitor stock levels of various alcoholic beverages and automate reordering to avoid shortage. The software's integration with online ordering platforms enables customers to place orders directly from their smartphones, increasing sales opportunities. The analytics and reporting features help bar managers identify popular drinks and optimize pricing strategies.
Cafe Operators
Cafe operators can take advantage of Paytouch to streamline their cafe's operations. The employee management feature helps them efficiently schedule shifts, track employee hours, and manage permissions. The customer relationship tools allow operators to build customer profiles and implement loyalty programs to increase customer retention. The offline mode ensures uninterrupted service, even during internet outages.
Pros
- User-Friendly Interface: Paytouch's intuitive design makes it easy for staff to learn and use the software, reducing training time and increasing efficiency.
- Comprehensive Inventory Management: The software's inventory management feature provides real-time insights into stock levels, ensuring businesses never run out of key items.
- Tableside Ordering: With the ability to take orders directly at the table using mobile devices, Paytouch improves order accuracy and enhances customer experience.
- Detailed Analytics and Reporting: Paytouch's analytics and reporting tools offer valuable insights into sales, customer behavior, and inventory trends, allowing businesses to make data-driven decisions.
- Customizable Pricing Plans: Paytouch offers flexible pricing plans, allowing businesses to choose the features they need, making it suitable for businesses of all sizes.
- Integration Capabilities: The software seamlessly integrates with other business tools, such as accounting software and online ordering platforms, providing a holistic solution for businesses.
Cons
- Limited Industry Focus: Paytouch primarily caters to the restaurant, bar, and cafe industry. While this specialization makes it a great fit for businesses in these sectors, it may not be as suitable for businesses in other industries.
- Learning Curve for Advanced Features: While the basic features of Paytouch are easy to learn, some advanced features may require additional training or assistance from customer support.
Recommendation
Paytouch is a highly recommended POS software for restaurants, bars, and cafes. Its comprehensive features, user-friendly interface, and detailed analytics make it an ideal solution for businesses in the food and beverage industry. Paytouch's inventory management, tableside ordering, and integration capabilities set it apart from other POS systems in the market. While it may have a limited focus on specific industries, businesses in the restaurant, bar, and cafe sector will find Paytouch to be a valuable asset in streamlining their operations and improving customer experience.
Paytouch pricing model
Free Trial , Subscription
Screenshots




Features
- eCommerce
- Inventory Management
Technical details
- Support: 24/7 (Live rep) Online
- Customer Type: Large Enterprises Medium Business Small Business
- API
- Location / Phone Number: San Francisco
- CA - 94105 / 800-270-2448
- Deployment: SaaS/Web/Cloud Mobile - iOS
- Official Website: https://www.paytouch.com/
- Category: POS Software
Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.




