Jotform

Category: Online Form Builder Software Survey/ User Feedback Software

Visit Jotform website

Overview

What is Jotform and how does it work? Jotform offers a variety of form creation options for different purposes such as registration, payment, and HIPAA compliance. Its user-friendly interface allows users to easily customize forms to meet their specific needs. It includes features like email alerts to notify users when forms are filled out, as well as the ability to integrate with payment gateways for registration with payment options. Additionally, Jotform provides professional templates to quickly get started and can even be used for post-registration evaluations. With its HIPAA compliance, Jotform is suitable for all organizations, including those that need to collect sensitive data.

Expert review of Jotform

Jotform Review

Introduction

JotForm is an online form builder that allows users to create and customize forms for various purposes. With its user-friendly interface and extensive feature set, JotForm simplifies the process of creating, collecting, and managing form submissions. In this review, we will explore the key features, use cases, pros, cons, and provide a recommendation for JotForm.

Key Takeaways

  • JotForm is a powerful online form builder with a wide range of features.
  • It offers a user-friendly interface and a drag-and-drop form builder.
  • JotForm provides numerous integrations with popular apps and services.
  • The platform offers various pricing plans to suit different user needs.
  • JotForm has a responsive support team that is available 24/7.

Table of Features

FeatureDescription
Drag-and-dropEasily build forms using an intuitive drag-and-drop interface
TemplatesChoose from a wide range of pre-designed form templates
CustomizationCustomize forms with branding elements and styling options
Conditional logicSet up conditional rules to show or hide form fields
IntegrationsConnect forms with popular apps and services
PaymentsAccept online payments securely through various gateways
NotificationsConfigure email notifications for form submissions
CollaborationCollaborate with team members on form creation and analysis
AnalyticsTrack form performance and gain insights with analytics
SecurityProtect form data with SSL encryption and data safeguards
Mobile-friendlyForms are optimized for mobile devices and responsiveness

Use Cases

JotForm can be used in various scenarios, including:

  1. Contact Forms: Create contact forms for websites, allowing visitors to easily get in touch with the website owner.
  2. Surveys and Feedback: Gather feedback from customers or conduct surveys to collect valuable insights.
  3. Event Registrations: Set up event registration forms to manage attendee information and track RSVPs.
  4. Job Applications: Simplify the job application process by creating online application forms.
  5. Order Forms: Accept online orders and payments through customized order forms.
  6. Volunteer Sign-ups: Manage volunteer sign-ups and availability with JotForm's forms.
  7. Event Feedback: Collect post-event feedback to improve future events.

Pros

  1. User-friendly Interface: JotForm offers a clean and intuitive interface, making it easy for users to navigate and create forms without any coding knowledge.
  2. Extensive Template Library: The platform provides a vast collection of pre-designed templates to choose from, saving time and effort in form creation.
  3. Powerful Customization Options: JotForm allows users to fully customize their forms with branding elements and styling options, ensuring a consistent look and feel.
  4. Advanced Features: The platform offers advanced features such as conditional logic, integrations, and payment processing, enabling users to create complex and versatile forms.
  5. Excellent Support: JotForm provides 24/7 customer support through various channels, ensuring prompt assistance whenever needed.
  6. Mobile Optimization: Forms created with JotForm are mobile-friendly, ensuring a seamless experience for users accessing forms on smartphones or tablets.
  7. Collaboration Capabilities: JotForm allows team members to collaborate on form creation and analysis, making it ideal for businesses with multiple stakeholders.

Cons

  1. Learning Curve for Advanced Features: While JotForm's basic features are easy to grasp, some of the more advanced features may require additional learning and experimentation.
  2. Limited Free Plan: The free plan has certain limitations in terms of form submissions, storage, and features, making it less suitable for heavy users or businesses with high form submission volumes.
  3. Form Styling Constraints: While JotForm allows customization, some users may find certain limitations in terms of advanced form styling options.

Recommendation

JotForm is a highly capable online form builder that offers an extensive range of features, ease of use, and excellent support. It is suitable for individuals, businesses, and organizations of all sizes. The platform's powerful customization options, advanced features, and mobile optimization make it an ideal choice for creating various types of forms.

However, users who require heavy usage or advanced features may find the limitations of the free plan restrictive. In such cases, upgrading to one of JotForm's premium plans is recommended to unlock the full potential of the platform. Overall, JotForm is a reliable and versatile solution for anyone in need of creating and managing online forms.

Jotform pricing model

Freemium , Subscription , Quotation Based

Jotform pricing 1Jotform pricing 2

Screenshots

Jotform screenshot 1Jotform screenshot 2Jotform screenshot 3Jotform screenshot 4

Technical details

  • Support: 24/7 (Live rep) Online
  • Customer Type: Individuals Freelancers Large Enterprises Medium Business Small Business
  • API
  • Location / Phone Number: San Francisco, California
  • Deployment: SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac
  • Official Website: https://www.jotform.com/
  • Category: Online Form Builder Software Survey/ User Feedback Software

Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.