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What is Ivinex and how does it function? Ivinex is a software designed for managing customer relations, specifically linking contact centers and CRM systems. It offers customization options to meet specific needs and includes workflow automation for efficient collaboration and management of manual tasks. Key features include the Unified User Experience (UUE) which provides agents with a customizable view on a single screen, allowing them to handle various tasks without switching screens. Additionally, the software offers outbound sales engagement capabilities, combining cloud data management with cadence automation. It is used by a wide range of clients, including large public companies like Farmers’ Insurance.

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Ivinex Pricing Model

Quotation Based

Ivinex Screenshots

Features

CRM Features, Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, Call Logging, Contact Management, Referral Tracking, Lead Scoring, Product Catalog

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberBountiful, UT / (801) 335-8390
  • DeploymentSaaS/Web/Cloud Installed - Windows
  • Official Website https://www.ivinex.com/
  • CategoryCRM Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.