What is the functionality of Instant Housecall and how does it operate? Instant Housecall is a comprehensive remote support solution that allows you to remotely view and control PCs and Macs without the need for preinstalled software. It also offers unattended access at any time. Additionally, it provides session chat for better understanding of customer needs, with the conversations automatically logged for a complete audit trail. The software supports viewing multiple monitors with pan and scan dual monitor support, enabling you to zoom in and out to see all monitors simultaneously or focus on one at a time. It also allows you to reboot the customer’s computer, including safe mode, and automatically reconnect. Furthermore, you can receive SMS notifications whenever your customer attempts to reach you.
