Overview

What is Influitive and how does it function? Influitive is a customer-advocacy software designed specifically for B2B marketers, aiming to assist in customer marketing. It offers a simplified approach to launching company advocacy campaigns, making it suitable for businesses of all sizes. Influitive helps B2B marketers harness customer enthusiasm to enhance marketing and sales strategies. By fostering meaningful consumer connections, it promotes loyalty, trust, and collaboration to drive innovation. The software streamlines communication and reporting, providing comprehensive onboarding and support. Content can be shared through various social media platforms and email within the Influitive platform. Influitive is regarded as the top customer advocacy software, offering valuable assistance in growing businesses by prioritizing customer needs. Their advocacy platform, combined with a team of experts, aids the most successful companies worldwide in sparking customer engagement, making it an essential resource for any business. They provide a free trial, interactive customer support, and a range of premium plans to choose from.

Expert review of Influitive

Influitive - A Powerful Advocate Marketing Platform

Introduction

Influitive is an advocate marketing platform designed to help businesses harness the power of their most passionate customers, employees, and partners to drive brand awareness, lead generation, and customer engagement. With its unique blend of advocacy marketing features and robust analytics, Influitive empowers companies to create a community of advocates who can amplify their marketing efforts and deliver measurable results. In this review, we will explore the key features, use cases, pros, cons, and provide a recommendation for Influitive.

Key Takeaways

  • Influitive is a powerful advocate marketing platform that enables businesses to leverage their advocates for marketing success.
  • The platform offers a range of features including advocate recruitment, engagement, and analytics.
  • Influitive caters to various use cases such as customer advocacy, employee advocacy, and partner engagement.
  • The platform's strengths lie in its user-friendly interface, extensive customization options, and in-depth analytics capabilities.
  • However, Influitive may not be suitable for businesses with limited advocate resources or those seeking a standalone CRM solution.

Table of Features

FeatureDescription
Advocate RecruitmentIdentify and recruit brand advocates from customer, employee, and partner base
Advocate EngagementNurture and engage advocates through challenges, discussions, and rewards
Analytics and ReportsTrack advocate activity, measure impact, and gain insights from data
Social SharingEnable advocates to easily share branded content on social media platforms
GamificationMotivate advocates through gamified challenges and leaderboards
CRM IntegrationIntegrate with popular CRM platforms to sync advocate data and activities

Use Cases

  1. Customer Advocacy: Influitive helps businesses turn satisfied customers into brand advocates. By engaging customers in challenges and rewarding their advocacy efforts, companies can generate positive word-of-mouth, increase customer referrals, and drive brand loyalty.
  1. Employee Advocacy: With Influitive, organizations can transform employees into brand ambassadors. By providing them with the tools to share company content, participate in internal challenges, and earn rewards, businesses can amplify their reach, boost employee morale, and enhance employer brand.
  1. Partner Engagement: Influitive enables companies to cultivate strong relationships with partners. By incentivizing partners to advocate for their products or services, businesses can drive partner-led marketing initiatives, increase partner loyalty, and expand their reach in the market.

Pros

  1. Intuitive User Interface: Influitive offers a user-friendly interface that makes it easy for both administrators and advocates to navigate and engage with the platform.
  1. Extensive Customization: The platform provides a high degree of customization, allowing businesses to tailor the look and feel of the advocate experience to align with their brand and messaging.
  1. Robust Analytics: Influitive's analytics capabilities provide valuable insights into advocate activity, campaign performance, and overall impact, enabling businesses to measure the effectiveness of their advocacy programs.
  1. Gamification: Influitive leverages gamification techniques to motivate advocates, making the advocacy experience fun and rewarding. Leaderboards, challenges, and badges encourage advocates to actively participate and compete with each other.
  1. CRM Integration: Influitive integrates seamlessly with popular CRM platforms, enabling businesses to sync advocate data and activities, ensuring a holistic view of customer interactions.

Cons

  1. Resource Requirements: Influitive's success heavily relies on having a pool of engaged advocates. Businesses with limited advocate resources may struggle to achieve meaningful results.
  1. Lack of Standalone CRM Functionality: While Influitive offers CRM integration, it does not provide the comprehensive capabilities of a standalone CRM solution. Businesses seeking a complete CRM system may need to consider additional software.
  1. Learning Curve: Although Influitive's user interface is intuitive, there may still be a learning curve for administrators and advocates who are new to the platform.

Recommendation

Influitive is an excellent advocate marketing platform that empowers businesses to harness the power of their advocates. Its user-friendly interface, extensive customization options, and robust analytics make it a standout choice for companies looking to create a community of engaged brand advocates. However, businesses with limited advocate resources or those seeking a standalone CRM solution may need to evaluate their specific requirements before committing to Influitive. Overall, Influitive is a powerful tool that can drive brand awareness, lead generation, and customer engagement through advocate marketing efforts.

Influitive pricing model

Quotation Based

Influitive pricing 1

Screenshots

Influitive screenshot 1Influitive screenshot 2Influitive screenshot 3

Technical details

  • Support: Business Hours Online
  • Customer Type: Large Enterprises Medium Business
  • API
  • Location / Phone Number: Toronto, Canada / +1 888-684-0758
  • Deployment: SaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website: https://influitive.com/
  • Category: Customer Advocacy Software

Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.