What is Hunchling and how does it work? In today’s constantly changing customer journey, it can be challenging to keep up with feedback from all channels. Therefore, it’s crucial to have a system that allows for efficient searching and filtering of conversations to prioritize bug fixes and brainstorm new features. This search tool enables quick scanning of important parts of discussions, with highlighted keywords and expandable message previews. Users can even access specific points in conversations through deeplinks. Additionally, they can narrow down search results and prioritize feedback based on customer type, contract size, channel, and more. It is also important to segment feedback based on the improvements that would benefit prospective customers versus existing ones. With this system, users can easily and swiftly review customer feedback, prioritize bug fixes, and generate new feature ideas, all within a single platform.









