What is the functionality of Horizon FMS and how does it operate? Horizon FMS is a comprehensive web-based facility management system with mobile capabilities that automates, organizes, and improves maintenance tasks. When a complaint is submitted through the helpdesk, users can input details such as the nature of the complaint, a thorough description, priority level, mode of communication, complainer information, specific assets, contracts, subcontracts, location, building, spot, and maintenance type.
