What is Entropik Decode and how does it function? Decode Live allows businesses to engage with customers in real-time. With Decode Live, users have the ability to generate surveys, share multimedia content, identify important moments in the conversation, and label those moments with predetermined notes, tasks, and risks. It also offers users pre-built API connectors to integrate all conversations from various platforms. Additionally, it presents a unified dashboard for viewing all conversations across platforms in one location, and users can logically group conversations into collections. Decode Live also aids users in searching through transcripts, highlights, tags, and insights. Furthermore, users can collaborate with team members by tagging them in transcripts and highlights. It also provides comprehensive analytics of conversations, including real user emotion and behavior data. Lastly, users can summarize conversations by incorporating references such as highlights, tags, media, and notes as supporting evidence.











