What is EngageBay and how does it function? EngageBay is a software designed for growing businesses to streamline their marketing, sales, and services in a single platform. It provides robust email marketing capabilities that allow businesses to create personalized email communications for their target audience. By using this software, businesses can automate repetitive tasks, enhance efficiency, and effectively engage with their audience. Additionally, EngageBay includes a CRM and sales dashboard to manage contacts, track deals, and monitor the sales pipeline, eliminating the need for separate tools. The package also offers a helpdesk feature, enabling customers to communicate with businesses and resolve any queries. EngageBay provides all of these features without compromising on quality, making it an affordable alternative to Hubspot for small and medium-sized businesses.

EngageBay Pricing Model

Freemium , Subscription

EngageBay Screenshots


Website Visitor Tracking, Lead Nurturing, Lead Management, Landing Pages, Email Drip Campaigns, Channel Management, Campaign Segmentation, Analytics (ROI Tracking), Multivariate Testing, Lead Scoring, Help Desk Features, Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding, Ticket Management, Surveys & Feedback, Known Issue Management, Knowledge Base, Contract (SLA Management), Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat, Community Forums, CRM Features, Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management, Lead Scoring, Product Catalog, Call Logging, Contact Management, A/B Testing, Template Management, Spam Check, Mailing List Management, Drip Campaigns, Click-through Tracking, Multivariate Testing, Contact Management

Technical Details

  • SupportBusiness Hours
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberMountain House
  • California / +1 877-509-3570
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website https://www.engagebay.com/
  • CategoryMarketing Automation Software Help Desk Software CRM Software Email Marketing Software


David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.