Customer Alliance


Can you explain what Customer Alliance is and how it functions? Customer Alliance is a reputation management software designed specifically for the hospitality industry. Its web-based SaaS platform allows for the customized collection and analysis of reviews through automated guest surveys. It also serves as a dependable customer review platform, enabling users to display guest reviews on their own websites and gather reviews from various hospitality search engines. In addition, Customer Alliance simplifies the management of responses to customer feedback. This tool is highly effective for conducting social media monitoring to gain insights into customers, competitors, key influencers, and more.

Customer Alliance Pricing Model

Free Trial , Quotation Based

Customer Alliance Screenshots


Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Sentiment Analysis, Social Media Monitoring, Gamification, Campaign Management

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberBerlin
  • Germany / +44 20 3514 4590
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website
  • CategoryReputation Management Software


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David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.