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What is the function of Cognitive View and how does it operate? Cognitive View is a leading technology for monitoring communication and collaboration, specifically for compliance and conduct risk automation. It provides actionable data that allows for an understanding of client experience and facilitates quality assurance. By analyzing customer communication data, Cognitive View identifies conduct-related risks, and automates compliance monitoring processes. Founded in 2018, Cognitive View combines artificial intelligence and regulatory compliance expertise to offer regulated entities, regardless of their size, sector, or location, the necessary tools to foster a customer-centric culture and prevent conduct-related issues. It offers a real-time framework for managing conduct-related risk, promoting positive behavior, and enhancing workplace culture. Additionally, it aids in customer experience management, reducing churn, and handling complaints. Compliance breaches and knowledge gaps are identified through the use of compliance automation and quality management.

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Cognitive View Pricing Model

Free Trial , Quotation Based

Cognitive View Screenshots

Features

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberMelbourne, Victoria / +61 3 9867 3306
  • DeploymentSaaS/Web/Cloud
  • Official Website https://cognitiveview.com/
  • CategorySpeech Analytics Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.