What is Cloud Hotel ERP and how does it function? Cloud Hotel ERP is a useful tool designed for hotel managers and owners to efficiently oversee their operations from anywhere. It includes a Reservation Centre with a front office module to streamline guest check-in processes and increase efficiency. It also features a booking system to enhance website bookings and a PMS system to simplify hotel operations. The channel manager enables users to stay connected with their marketing platforms, and they can receive and act upon customer feedback directly through the tool to optimize business performance. Through the Offline-Cloud sync option, all data can be easily synced with the cloud without the risk of losing it. The tool’s centralized capability allows for the management of multiple hotels through a single dashboard, with the added benefits of a centralized reservation system and analytical reports.