What is Close and how does it function? Close is a popular CRM platform utilized by salespeople. It offers a sales workflow that aids in closing deals. Close provides a comprehensive overview of sales activities and prioritizes items to bring to your attention. It features a user-friendly interface with a visually appealing timeline view, allowing every member of the sales team to access all sales process details. Close includes built-in calling and SMS capabilities for quicker contact with leads, an email tool for sending email sequences to specific contacts, and a powerful search engine for fast results. Furthermore, Close offers an actionable report system to measure team performance. It can handle call automation, predictive dialing, bulk email, and email sequences. Close can also be integrated with other tools like Zapier and Zendesk to maximize its features.