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What is the purpose and functionality of askneo? askneo is a software that enables businesses to enhance customer experience through text messaging. The bot, named Neo, identifies the customer’s phone number and name, and includes them in the company’s directory. It also allows team members to collaborate and efficiently manage and filter tickets. With access to conversation history, businesses can measure the effectiveness of their communication threads. Additionally, askneo enables businesses to measure their performance in terms of tickets and questions, facilitating the automation of workflows.

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askneo Pricing Model

Free Trial , Subscription

askneo Screenshots

askneo Screenshots

Features

Technical Details

  • SupportOnline
  • Customer TypeSmall Business
  • APINA
  • Location / Phone NumberNYC, New York / +1 917 451 5515
  • DeploymentSaaS/Web/Cloud
  • Official Website https://askneo.io/
  • CategorySMS Marketing Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.