Rated 4.1 out of 5

What is Apptivo and how does it function? Apptivo Help Desk software is compatible with various platforms such as Mac, Windows, iOS, Android, etc. It is available as a cloud-based solution and also in the form of Software as a Service (SaaS). The software offers features such as automated routing, SLA or contract management, knowledge base management, and ticket management. It also provides data level access restrictions and email templates. The software is highly customizable, allowing users to create custom views, edit fields, and share sections across apps. Apptivo Help Desk software helps in resolving tickets quickly and consistently. Additionally, you can set up strategies to automatically convert customer emails into tickets to ensure no tickets are overlooked.

0/5 (0 Reviews)

Apptivo Pricing Model

Free Trial , Subscription , Quotation Based

Apptivo Screenshots

Apptivo Screenshots

Features

CRM Features, Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management, Lead Scoring, Product Catalog, Call Logging, Contact Management

Technical Details

  • Support24/7 (Live rep) Online
  • Customer TypeFreelancers Large Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberFremont, California / +1 855-345-2777
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
  • Official Website https://www.apptivo.com/solutions/help-desk/
  • CategoryCRM Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.