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What is Amity and how does it function? Amity is a comprehensive platform for customer success that allows you to demonstrate to your clients the advantages of using your product on a daily basis for improved growth and revenue. It helps you illustrate what success looks like for your clients and how your service can help them achieve it. With Amity, you can identify the reasons behind upsells from your customers and be prepared to capitalize on them. It provides real-time insights that are customized to your company, ensuring you stay up to date. It enables your team to take timely and appropriate actions. You can utilize management dashboards and reports to obtain the necessary data for planning predictable growth. Amity integrates data from your application, website, and mobile apps with information from your invoicing, CRM, email, branding, and support ticket systems to understand the entire customer lifecycle. Your team can establish and maintain highly accurate customer relationships with the help of health ratings and personalized insights. Additionally, you have the ability to create your own notifications, alerts, lifecycles, playbooks, and programs using your own business rules.

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Amity Pricing Model

Quotation Based

Amity Screenshots

Features

Technical Details

  • SupportOnline
  • Customer TypeMedium Business Small Business
  • API
  • Location / Phone NumberOntario, Canada
  • DeploymentSaaS/Web/Cloud
  • Official Website https://getamity.com/
  • CategoryCustomer Success Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.