What is ActiveChat and how does it function? ActiveChat is a chatbot platform that enables natural language customer support across multiple channels. It seamlessly integrates with CRMs and CMSs, making it easier for non-technical individuals to build chatbots. The platform provides a visual chatbot builder that simplifies the process of creating chatbots, allowing users to design proactive and complex conversations with minimal effort. Advanced users have access to powerful tools for building more complex bots. Additionally, ActiveChat offers an academy with comprehensive reading materials that cover everything from the basics of the platform to advanced natural language chatbots. Currently, the chatbot can be integrated with messengers like Facebook Messenger, Telegram, and Twilio SMS, with plans to add more platforms such as Google Home and Amazon Alexa in the future. Connecting third-party NLP services like Diagflow is as simple as clicking a button. E-commerce chatbots are also enhanced with native integrations for Shopify and WooCommerce.
