Overview
What is the purpose and functionality of ActiveBuilding? ActiveBuilding is a platform that simplifies self-service tasks for both teams and residents through a resident portal and mobile app. This saves staff time and allows them to prioritize residents’ needs. It also facilitates online lease renewals and allows for communication through preferred channels. Additionally, it helps increase revenue by leveraging existing assets and third-party providers. ActiveBuilding also streamlines everyday processes such as managing package deliveries and service requests with constant status updates. Furthermore, it enables engagement with residents and protects online reputation directly from the app.
Expert review of ActiveBuilding
ActiveBuilding Review
ActiveBuilding is a comprehensive software solution that revolutionizes the way property managers and residents interact. With its robust set of features and user-friendly interface, ActiveBuilding streamlines communication, simplifies administrative tasks, and enhances the overall living experience for residents. In this review, we will explore the key features, use cases, pros, cons, and provide a recommendation for ActiveBuilding.
Key Takeaways:
- ActiveBuilding is a powerful software solution designed for property managers and residents to streamline communication and enhance the living experience.
- The software offers a wide range of features, including online resident portals, maintenance request management, package tracking, amenity reservations, and community event management.
- ActiveBuilding simplifies administrative tasks, improves transparency, and increases resident engagement, leading to higher resident satisfaction and retention rates.
- The software's mobile app provides convenience and accessibility for both property managers and residents, allowing them to stay connected on the go.
- While ActiveBuilding offers an extensive set of features, its pricing might be a consideration for smaller property management companies.
Table of Features:
| Feature | Description |
|---|---|
| Online resident portals | Residents can access important information, pay rent, submit maintenance requests, and communicate. |
| Maintenance management | Streamline maintenance requests, track progress, and communicate with residents and vendors. |
| Package tracking | Efficiently manage and track package deliveries, providing residents with real-time updates. |
| Amenity reservations | Allow residents to book community amenities and streamline the reservation process. |
| Community event management | Plan, promote, and manage community events, fostering a sense of belonging and engagement. |
| Mobile app | Access the software's features and functionalities on the go, enhancing convenience and accessibility. |
Use Cases:
- Resident Portal: ActiveBuilding offers an intuitive online resident portal that serves as a centralized hub for residents to access vital information. They can conveniently pay rent, submit maintenance requests, communicate with property managers, and access important documents. This streamlines communication and eliminates the need for traditional paper-based processes.
- Maintenance Request Management: Property managers can effectively manage maintenance requests through ActiveBuilding. The software provides a centralized platform to receive, track, and update the status of maintenance requests. It allows property managers to communicate with residents and vendors, ensuring prompt and efficient resolution of issues.
- Package Tracking: With the rise of online shopping, package management has become a significant challenge for property managers. ActiveBuilding simplifies this process by providing a package tracking feature. Property managers can efficiently track packages and provide real-time updates to residents, reducing the risk of lost or misplaced deliveries.
- Amenity Reservations: ActiveBuilding offers a seamless amenity reservation system, allowing residents to book community amenities such as fitness centers, pools, or clubhouses. This feature helps avoid conflicts and ensures fair access to amenities, enhancing resident satisfaction.
- Community Event Management: ActiveBuilding enables property managers to plan, promote, and manage community events. The software provides tools to create event calendars, send event invitations, and track RSVPs. This fosters a sense of community and engagement among residents, creating a more enjoyable living experience.
Pros:
- User-friendly interface: ActiveBuilding boasts an intuitive and user-friendly interface that makes it easy for both property managers and residents to navigate and use the software. The clean design and well-organized features contribute to a positive user experience.
- Comprehensive feature set: ActiveBuilding offers a wide range of features that cover various aspects of property management and resident engagement. From online portals to event management, the software provides a comprehensive solution that meets the diverse needs of property managers and residents.
- Mobile app: The availability of a mobile app for ActiveBuilding allows property managers and residents to access the software's features on their smartphones or tablets. This enhances convenience and accessibility, enabling users to stay connected and manage tasks on the go.
- Improved communication: ActiveBuilding significantly improves communication between property managers and residents. The online resident portals and messaging features facilitate seamless interaction, reducing the need for phone calls or in-person visits. This leads to faster response times and increased resident satisfaction.
- Enhanced resident experience: By streamlining administrative tasks, providing convenient access to information, and fostering community engagement, ActiveBuilding enhances the overall resident experience. Residents feel more connected, informed, and involved, leading to higher satisfaction and retention rates.
Cons:
- Pricing: While ActiveBuilding offers an impressive set of features, its pricing might be a consideration for smaller property management companies. The cost may be prohibitive for those with limited budgets, especially if they do not require the full range of functionalities offered by the software.
- Learning curve: Although ActiveBuilding has a user-friendly interface, there might be a slight learning curve for users who are not familiar with property management software. Adequate training and support should be provided to ensure a smooth transition and optimal utilization of the software.
Recommendation:
ActiveBuilding is an excellent choice for property managers seeking to streamline communication, simplify administrative tasks, and enhance the resident experience. Its comprehensive set of features, user-friendly interface, and mobile app make it a powerful tool in the property management industry. However, the pricing might be a consideration for smaller companies with limited budgets. Overall, ActiveBuilding is highly recommended for property managers who prioritize resident engagement and efficient operations.
ActiveBuilding Pricing Model
Quotation Based
Technical Details
- SupportOnline
- Customer TypeLarge Enterprises Medium Business Small Business
- Location / Phone NumberRichardson, Texas / 1.877.325.7243
- DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS
- Official Websitehttps://www.realpage.com/resident-portal/
- CategoryProperty Management Software
Author

David Bond
Senior editor
David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.
Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.




















