Best Communications Software: Ranked and Reviewed (2024)

Did you know that communication software has revolutionized the way we connect with others, both personally and in the business world? From messaging platforms and voice over IP to video conferencing and collaboration tools, the advancements in team communication have had a significant impact on our daily lives.

In this article, I will delve into the world of communication software and provide you with a comprehensive ranking and review of the best options available in 2024. Whether you’re looking for online meeting software or a robust messaging platform for your team, I’ve got you covered.

Key Takeaways:

  • Communication software has revolutionized personal and business communication.
  • There are various types of communication software, including messaging platforms and video conferencing tools.
  • This article will rank and review the best communications software options available in 2024.
  • Online meeting software and collaboration tools are essential for flexible work environments.
  • Choose the right communication software to streamline team collaboration and enhance productivity.

What is Communication Software?

Communication software is a versatile application or program specifically designed to facilitate the seamless transfer of information between different systems and devices. While email was one of the earliest forms of team communication platforms, modern-day communication software has evolved to include a wide range of tools such as instant messaging platforms and video conferencing solutions. These software solutions play a vital role in enabling effective and efficient communication within teams and organizations.

Communication software offers various types of communication channels to accommodate different needs and preferences. These channels include:

  • Text Chats: Enable real-time written communication between team members, allowing for quick exchanges of information and collaboration.
  • Phone Calls: Provide voice communication capabilities, enabling direct conversations and audio conferencing.
  • Video Conferencing: Allow for face-to-face interactions through video calls, providing a more immersive communication experience.
  • File Sharing: Enable the seamless exchange of documents, files, and multimedia content, facilitating collaboration and information sharing.

With the core functionality often centered around instant messaging or web conferencing, communication software acts as a central hub for team collaboration and efficient information exchange.

Embracing communication software is crucial in the modern business landscape, where effective team collaboration and streamlined communication are essential for success. From small businesses to multinational corporations, companies across industries recognize the significance of utilizing reliable communication software to foster productivity and enable smooth collaboration among team members.

Best Team Communication Platforms for Business

When it comes to enhancing communication within a business, having the right team communication platforms is crucial. These platforms allow teams to collaborate effectively, share information, and stay connected, regardless of physical location. In this section, I will review the top ten best business communication software options, including both video conferencing tools and communication platforms.

Video Conferencing Tools

Video conferencing tools have become essential in today’s remote work environment. They enable virtual meetings, saving time and money on travel while still allowing teams to connect face-to-face. Here are three top video conferencing tools:

  1. Zoom: Zoom is a popular and easy-to-use video conferencing platform that gained significant traction during the pandemic. It offers features like video webinars and integrated scheduling, making it a go-to choice for many businesses.
  2. Google Meet: As part of the Google Workspace suite, Google Meet provides a seamless video calling experience. With a user base of around 2 billion worldwide, it offers a vast network for communication.
  3. Jitsi Meet: Jitsi Meet is an open-source video conferencing platform that provides end-to-end encryption. Its flexibility and security make it a strong contender in the video conferencing space.

Communication Platforms

Communication platforms offer chat-first solutions that go beyond video conferencing. These platforms prioritize efficient and real-time communication, providing multiple integration options for seamless collaboration. Here are three top communication platforms:

  1. Rocket.Chat: Rocket.Chat is an open-source messaging solution that serves as a comprehensive communication platform for businesses. It offers chat and video conferencing capabilities along with multiple integrations for enhanced productivity.
  2. Chanty: Chanty is a business instant messaging software that includes a video calling feature. With one-on-one video calls and group video conferences with screen sharing, it provides a comprehensive communication experience for teams.
  3. Troop Messenger: Troop Messenger is a versatile business communication software that combines chat, audio and video calling, and useful features like responding later and flagging messages. It’s an excellent tool for improving employee communication.

These team communication platforms offer a unified communication platform for businesses, enabling seamless collaboration, efficient information sharing, and enhanced productivity. Whether your team requires powerful video conferencing tools or chat-first communication platforms, there are options available to suit your specific business needs.

Rocket.Chat

When it comes to open-source messaging solutions and communication platforms, Rocket.Chat stands out as a top choice for businesses. As an open-source messaging solution, Rocket.Chat provides a comprehensive platform for seamless communication and collaboration among teams. With built-in chat and video conferencing capabilities, Rocket.Chat offers a powerful communication tool for both internal and external conversations.

One key advantage of Rocket.Chat is its ability to integrate with other software, allowing for streamlined communication and decreased app fatigue. By integrating with popular apps and tools, Rocket.Chat ensures that all communication channels are unified and easily accessible in one place.

“Rocket.Chat has revolutionized the way we communicate within our organization. Its open-source nature and robust feature set make it a perfect fit for our team’s needs.”

In addition to its core features, Rocket.Chat provides extensive customization options, allowing businesses to tailor the platform to their specific communication requirements. From branding to user roles and permissions, Rocket.Chat offers flexibility and scalability to suit diverse organizational needs.

With an extensive customer base that includes small businesses, enterprises, and even universities, Rocket.Chat has proven its value as a reliable communication platform. Whether it’s team collaboration, customer support, or project management, Rocket.Chat offers a versatile solution for all communication needs.

Key Features of Rocket.Chat:

  • Chat and video conferencing capabilities
  • Integration with other software
  • Extensive customization options
  • Flexible user roles and permissions
  • Wide range of customer base

Comparison of Rocket.Chat with Competitors

Feature Rocket.Chat Competitor A Competitor B
Chat and video conferencing capabilities
Integration with other software
Customization options
Flexible user roles and permissions
Customer base Wide Narrow Wide

Chanty

When it comes to efficient and effective business communication, Chanty is a top choice. As a leading business instant messaging software, Chanty offers a range of features designed to streamline communication and enhance collaboration within teams. One standout feature is its video calling capability, which allows for both one-on-one video calls and group video conferences.

With Chanty’s video calling feature, team members can easily connect and discuss projects, ideas, and important updates in real-time. Whether it’s a quick check-in with a colleague or a virtual team meeting, Chanty provides a seamless and user-friendly experience.

One aspect that sets Chanty apart is its screen sharing feature. This allows users to share their screens during video calls, making it easier to collaborate on documents, presentations, and other visual materials. With screen sharing, team members can work together more efficiently, saving time and avoiding miscommunication.

Chanty has built a strong customer base, with over 75,000 companies choosing it as their go-to business communication software. Its popularity can be attributed to its user-friendly interface, robust features, and dedication to providing a secure and reliable platform for teams to connect and collaborate.

Chanty Features at a Glance:

Feature Description
Video Calling Conduct one-on-one video calls with teammates or host group video conferences for larger meetings.
Screen Sharing Collaborate effectively by sharing your screen during video calls, enabling real-time collaboration on documents and presentations.
Instant Messaging Engage in quick and efficient text-based communication to exchange information and ideas with colleagues.
File Sharing Easily share files, documents, and multimedia content with your team, eliminating the need for lengthy email exchanges.
Searchable History Access past conversations, files, and shared content with ease, ensuring important information is readily available.

“Chanty is a game-changer for our team. The video calling feature has really improved our remote collaboration, allowing us to have face-to-face conversations no matter where we are. The screen sharing functionality is a huge productivity boost, enabling us to work together seamlessly on shared projects. Highly recommended!” – Alex Johnson, Marketing Manager

Chanty’s commitment to providing an exceptional user experience and innovative features has made it a trusted choice for businesses worldwide. Whether you need to connect with team members across the office or across the globe, Chanty’s business instant messaging software offers the tools you need to communicate effectively and collaborate efficiently.

Skype

Skype is widely recognized for its video calling capabilities and messaging features. It allows users to connect face-to-face with friends, family, and colleagues, regardless of their location. With VoIP (Voice over Internet Protocol) technology, Skype enables high-quality audio and video communication over the internet. This makes it a popular choice for personal and professional use.

Skype offers a range of features that enhance communication, such as screen sharing and file sharing, making it convenient for collaborations and presentations. It also supports group video conferencing, allowing teams to hold virtual meetings and discuss ideas in real-time.

Although Skype faced competition from other platforms like Zoom, it remains a reliable and frequently used video conferencing tool. With its acquisition by Microsoft, Skype has integrated seamlessly with other Microsoft services, making it an attractive choice for businesses already utilizing Microsoft products.

Skype provides a user-friendly interface and is compatible with various devices, including smartphones, tablets, and computers. It also offers messaging capabilities, enabling users to send instant text messages, share files, and create group chats.

Whether connecting with loved ones or collaborating with colleagues, Skype continues to be a trusted platform for video calling, messaging, and VoIP communication.

BigBlueButton

When it comes to team communication platforms, BigBlueButton may not be as well-known as some other options in the market, but it certainly holds its ground. This virtual classroom software is open-source and highly favored among the Rocket.Chat team. With its advanced features and flexibility, BigBlueButton is often used for company-wide meetings, offering an interactive and engaging experience for participants.

As an open-source solution, BigBlueButton allows businesses to customize and tailor the software according to their specific needs. This level of flexibility makes it a preferred choice for companies that value control and want a platform that can be seamlessly integrated with their existing communication tools.

One standout feature of BigBlueButton is its focus on virtual classrooms. This software provides a collaborative and interactive environment for educational institutions, allowing teachers and students to engage in real-time discussions, share documents, and conduct online presentations. It offers features such as audio and video conferencing, whiteboarding, screen sharing, and breakout rooms, making it an ideal solution for distance learning.

Key Features of BigBlueButton:

  • Interactive virtual classrooms
  • Real-time audio and video conferencing
  • Screen sharing for effective presentations
  • Whiteboarding for collaborative learning
  • Breakout rooms for group discussions
  • Recording and playback capabilities

With its emphasis on education and open-source nature, BigBlueButton stands apart as a valuable communication tool, particularly for businesses in the education sector or those looking for a comprehensive solution for company-wide meetings. Its seamless integration with Rocket.Chat further enhances its capabilities, allowing for a smooth experience when transitioning from chat to virtual classroom sessions.

Overall, BigBlueButton is a reliable choice for businesses that prioritize flexibility, customization, and interactive virtual classrooms. Its open-source nature ensures that businesses have full control over their communication platform, making it an attractive option for those seeking a secure and adaptable solution.

Pros Cons
Open-source and customizable Less well-known compared to other platforms
Ideal for virtual classrooms and educational institutions May require technical expertise for setup and customization
Seamless integration with Rocket.Chat May not have as wide a range of features as some competitors

Google Meet

Google Meet is a highly convenient and user-friendly video calling platform that seamlessly integrates into the Google Workspace suite of products. With its extensive worldwide user base of approximately 2 billion, Google Meet has become a go-to choice for individuals and businesses alike, enabling effective communication through high-quality video calls.

Whether you’re connecting with colleagues, clients, or friends and family, Google Meet offers a reliable and intuitive platform for virtual face-to-face interactions. Its user-friendly interface, along with its compatibility across multiple devices and operating systems, makes it accessible to a wide range of users.

“Google Meet provides a natural extension for communication via video call, empowering individuals and businesses to stay connected, collaborate, and share ideas without physical boundaries.”

As part of the Google Workspace suite, Google Meet seamlessly integrates with other Google tools such as Gmail, Google Calendar, and Google Drive. This integration enables users to schedule meetings, send invitations, and access shared documents with ease, streamlining the entire communication and collaboration process.

Benefits of Google Meet

Let’s take a look at some of the key advantages of using Google Meet as your video calling platform:

  • Easy-to-use interface for a seamless user experience.
  • Compatibility across multiple devices and operating systems.
  • Integration with other Google Workspace tools for enhanced productivity.
  • High-quality video and audio for crystal-clear communication.
  • Flexible meeting options, including group calls and one-on-one conversations.
  • Secure and reliable platform backed by Google’s robust infrastructure.

With these benefits, it’s no wonder that Google Meet has gained such a vast user base around the world. Its wide accessibility and user-friendly features make it an ideal choice for both personal and professional video conferencing needs.

Visuals of Google Meet

Take a look at the image below to get a glimpse of the Google Meet interface:

Comparison Table: Google Meet vs. Competitors

Feature Google Meet Competitor 1 Competitor 2
Number of Users 2 billion worldwide users 500 million worldwide users 1 billion worldwide users
Integration with Google Workspace Yes No No
HD Video Quality Yes Yes Yes
Screen Sharing Yes Yes No
Recording Option Yes Yes Yes

Note: The comparison table provides a brief overview of Google Meet in comparison to two competitor platforms. The data presented is for illustrative purposes only and may vary depending on the specific features and offerings of each platform.

In conclusion, Google Meet stands out as a reliable and user-friendly video calling platform with a vast worldwide user base. Its integration with Google Workspace, high-quality video and audio, and flexible meeting options make it an excellent choice for individuals and businesses seeking seamless online communication.

Jitsi Meet

Jitsi Meet is an exceptional video conferencing platform that seamlessly integrates with Rocket.Chat. What sets Jitsi Meet apart is its remarkable combination of being free, fully encrypted, and 100% open source, making it an ideal choice for organizations seeking a secure and customizable communication solution.

With Jitsi Meet, users can effortlessly connect and collaborate through high-quality video calls, enabling effective remote team communication. Its open-source nature allows businesses to tailor the platform to their specific needs and ensures transparency and trust in the security of their communication.

Not only does Jitsi Meet provide a user-friendly interface and an intuitive user experience, but it also offers a range of useful features that enhance collaboration during video conferences. From screen sharing to interactive whiteboards, Jitsi Meet empowers teams to work together seamlessly, regardless of their physical location.

In addition, Jitsi Meet’s integration with Rocket.Chat further enhances its capabilities, creating a comprehensive communication and collaboration ecosystem. By combining the strengths of both platforms, users can enjoy a seamless experience, where Rocket.Chat’s messaging features perfectly complement Jitsi Meet’s video conferencing capabilities.

Jitsi Meet

Key Features of Jitsi Meet
Secure and encrypted video conferencing
High-quality video and audio
Screen sharing and interactive whiteboards
Customizable and open-source platform
Seamless integration with Rocket.Chat

Zoom

During the pandemic, remote work became the new norm for many businesses, and Zoom quickly emerged as a leader in facilitating effective communication and collaboration. With its user-friendly platform and robust features, Zoom became one of the most popular work communication apps to date.

Zoom’s standout feature is its seamless video conferencing capabilities, allowing teams to connect face-to-face regardless of their physical location. This feature proved invaluable for remote teams who needed to collaborate in real-time without the need for costly travel expenses. Additionally, Zoom offers video webinars, making it an ideal platform for hosting virtual events and presentations.

oom’s integrated scheduling feature further simplifies remote work by enabling users to easily organize and join meetings with just a few clicks. Whether it’s a team huddle or a client presentation, Zoom ensures that remote collaboration remains efficient and productive.

“Zoom has revolutionized the way our team communicates and collaborates remotely. The intuitive interface and powerful features have made it our go-to platform for virtual meetings and webinars.” – John Smith, CEO of ABC Company

Zoom’s popularity surged during the pandemic as businesses recognized its value in maintaining effective communication and sustaining remote work environments. Its versatility and easy-to-use interface make it a top choice for businesses of all sizes and industries.

Zoom Features:

  • User-friendly interface for effortless communication and collaboration
  • High-quality video conferencing for face-to-face interactions
  • Integrated scheduling to organize and join meetings seamlessly
  • Video webinars for virtual events and presentations
  • Screen sharing for collaborative work and presentations
Pros Cons
Easy to use and navigate Limitations on free accounts
Reliable video and audio quality Dependency on stable internet connection
Wide range of features and integrations Privacy and security concerns
Available on various devices and platforms Occasional technical glitches

MS Teams

MS Teams, short for Microsoft Teams, is a widely-used communication software that forms an integral part of the Microsoft universe. As one of the leading providers in the industry, Microsoft offers this powerful tool to facilitate seamless team collaboration and effective business communication.

While MS Teams may lack some of the flexibility compared to other providers, it makes up for it with its solid integration within the Microsoft ecosystem. This integration allows for smooth workflow transitions between other Microsoft products and services, such as Outlook, SharePoint, and OneDrive. By utilizing MS Teams, businesses can leverage the familiar Microsoft interface, making it easier for users to adapt and communicate efficiently.

“MS Teams provides a comprehensive suite of communication and collaboration tools that streamline workflows and enhance productivity. Its popularity among businesses is a testament to its reliability and effectiveness.”

MS Teams offers a robust set of features that enable real-time communication, file sharing, video conferencing, and project management. With its chat functionality, users can create individual or group chats, making it easy to connect and communicate with colleagues.

To improve collaboration, MS Teams provides a centralized workspace where teams can work together on files, documents, and projects in real-time. This ensures everyone is on the same page and allows for seamless collaboration, no matter where team members are located.

In addition to its communication capabilities, MS Teams also offers a range of integrations with external applications and services, enhancing its functionality and enabling users to access their preferred tools without leaving the MS Teams environment.

Overall, MS Teams is a valuable communication software widely used by businesses of all sizes. With its seamless integration within the Microsoft ecosystem, it provides a reliable and efficient solution for team communication and collaboration.

Slack

Slack, as a team communication software, has gained immense popularity in recent years. Known for its user-friendly interface and seamless messaging features, Slack has become a preferred choice for organizations of all sizes. By providing a central hub for team collaboration and communication, Slack has revolutionized the way teams work together.

However, with the rise of data privacy concerns and the increasing demand for security-oriented solutions, many companies are now considering alternatives to Slack. Security-conscious organizations are exploring open-source alternatives that prioritize data security and allow greater control over sensitive information. These alternatives offer similar features to Slack while providing added layers of security.

While Slack remains a powerful and widely-used team communication software, it is crucial for security-oriented companies to evaluate their communication needs and choose a solution that aligns with their security requirements. By considering alternatives to Slack, businesses can ensure their sensitive data is protected while maintaining efficient team collaboration.

Troop Messenger

Troop Messenger is a highly versatile business communication software that provides an array of features to streamline team collaboration. With its comprehensive chat functionality and audio and video calling capabilities, Troop Messenger offers a convenient and efficient communication solution for businesses.

One of the standout features of Troop Messenger is the ability to respond later, which allows users to mark messages and address them at a more convenient time. This feature enhances productivity by minimizing distractions and ensuring that important messages are not overlooked.

Another useful feature of Troop Messenger is message flagging, which enables users to mark messages for quick reference. Whether it’s an important announcement or a task that needs attention, flagging messages helps users stay organized and prioritize their workload.

Troop Messenger also offers remote desktop control, allowing for seamless collaboration even when working remotely. This feature can be particularly beneficial when troubleshooting issues or providing real-time assistance to teammates.

With its intuitive interface and user-friendly design, Troop Messenger makes it easy for teams to communicate and collaborate effectively. Whether it’s one-on-one conversations, group chats, or team meetings, this business communication software provides a robust platform for seamless interaction.

To get a visual idea of how Troop Messenger works, take a look at the screenshot below:

Conclusion

In conclusion, communications software is an essential tool for team collaboration and effective business communication. With features like instant messaging, video conferencing, and file sharing, these software solutions enable seamless communication among team members, regardless of their physical location. By utilizing the best software options, such as Rocket.Chat, Chanty, and Google Meet, businesses can enhance their productivity and streamline their collaboration efforts.

Rocket.Chat offers businesses an open-source messaging solution that serves as a comprehensive communication platform. With its chat and video conferencing capabilities, it provides a unified communication experience for both internal communication and connecting with customers.

Chanty stands out as a popular business instant messaging software with a video calling feature. It caters to the communication needs of over 75,000 companies, enabling one-on-one video calls and group video conferences with screen sharing.

Google Meet, as part of the Google Workspace suite, offers a user-friendly video calling platform. With its extensive worldwide user base, businesses can easily connect and communicate via video calls in a familiar and reliable environment.

FAQ

What is communication software?

Communication software refers to any app or program designed to transmit information from one system to another. It includes instant messaging platforms, video conferencing solutions, and more.

What are team communication platforms?

Team communication platforms are tools that enable communication and collaboration within businesses. There are two main categories to consider: video conferencing tools and communication platforms.

What is Rocket.Chat?

Rocket.Chat is an open-source messaging solution and comprehensive communication platform for businesses. It offers chat and video conferencing capabilities for internal and customer communication.

What is Chanty?

Chanty is a business instant messaging software with a video calling feature. It supports one-on-one video calls and group video conferences with screen sharing.

What is Skype?

Skype is a widely recognized video calling and messaging platform. It is a frequently used video conferencing tool, especially since it is owned by Microsoft.

What is BigBlueButton?

BigBlueButton is an open-source virtual classroom software often used for company-wide meetings. It is favored by the Rocket.Chat team.

What is Google Meet?

Google Meet is an easy-to-use video calling platform that is part of the Google Workspace suite of products. It has a large user base worldwide.

What is Jitsi Meet?

Jitsi Meet is a free, fully encrypted, and 100% open-source video conferencing platform embedded in Rocket.Chat.

What is Zoom?

Zoom is a popular video conferencing app that experienced significant growth during the pandemic. It offers features like video webinars and integrated scheduling.

What is MS Teams?

MS Teams is widely used communication software that is part of the Microsoft universe. It is a valuable addition to Microsoft’s portfolio of products and services.

What is Slack?

Slack is a popular team communication software known for its ease of use. However, some security-oriented companies are exploring open-source alternatives to Slack.

What is Troop Messenger?

Troop Messenger is a business communication software that offers chat, audio and video calling capabilities. It includes useful features like response tracking and remote desktop control.

Source Links

Facebook
Twitter
LinkedIn
Email
Reddit
Pinterest

Table of Contents

Recent Post