21 Best VoIP Providers of 2023 (Phone Services Ranked)

In today’s digital age, communication is critical for business success. Voice over Internet Protocol (VoIP) has revolutionized the way businesses communicate, offering a cost-effective and efficient alternative to traditional phone systems. There are many various VoIP phone systems providers available, each with its own set of features and benefits. In this article, we will discuss the best VoIP service providers for businesses of all sizes.

What is VoIP?

VoIP is a technology that allows voice communication to be transmitted over the internet. It converts analog voice signals into digital packets that are sent over the internet to the recipient. a VoIP phone line or service is an alternative to traditional phone systems that rely on physical copper wires to transmit voice signals.

Benefits of VoIP

VoIP offers numerous benefits over traditional mobile phone call systems, including:

1. Cost savings: VoIP is much cheaper than traditional phone systems, as it uses the internet to transmit voice signals.
2. Flexibility: VoIP allows you to make and receive calls from anywhere in the world, as long as you have an internet connection.
3. Scalability: VoIP is easily scalable, allowing you to add or remove lines as your business grows or shrinks.
4. Advanced features: VoIP offers advanced features such as call routing, voicemail transcription, and call recording.

Best VoIP Providers

When it comes to choosing the best VoIP services for providers, there are many options available. The following are some of the top best VoIP phone services providers for businesses:

1. Zoom:

Zoom is a popular video conferencing platform that also offers VoIP (Voice over Internet Protocol) services to its users. As the first VoIP phone services provider, Zoom allows users to make voice calls over the internet rather than using traditional phone lines.

One of the main advantages of using Zoom’s VoIP services is the ability to make calls from anywhere in the world as long as you have an internet connection. This is particularly useful for businesses that have many remote workers, employees, or teams located in different parts of the world.

Zoom’s VoIP business communications services also offer high-quality audio and video, as well as a range of features such as call recording, call forwarding, and voicemail. Additionally, Zoom’s VoIP services are often more affordable than traditional phone services, which can be especially beneficial for small businesses. Zoom is a video conferencing platform that also offers its VoIP business phone services. Founded in 2011, Zoom has quickly become a popular choice for remote communication and collaboration.

Features:

• Make and receive calls over the internet
• Call recording, voicemail, and call forwarding
• Virtual background feature for video calls
• Screen sharing and collaboration tools
• Paid plans start at $14.99 per month per user

2. Microsoft Teams:

Microsoft Teams is a popular collaboration platform that offers VoIP (Voice over Internet Protocol) services to its users. As a VoIP provider, Microsoft Teams allows users to make voice calls over the internet rather than using traditional phone lines. It is a part of Microsoft’s suite of productivity tools and is designed to facilitate communication and collaboration within teams, whether they are located in the same office or working remotely. Microsoft Teams’ VoIP services offer a range of features, such as call recording, call forwarding, and voicemail, as well as high-quality audio and video.

Microsoft Teams is a collaboration platform that includes a VoIP service. Launched in 2017, Teams has become a popular choice for businesses that rely on Microsoft’s suite of productivity tools.

Features:

• Make and receive calls over the internet
• Call transferring, call forwarding, and voicemail
• Screen sharing and collaboration tools
• Integration with Microsoft Office apps
• Included in paid plans starting at $5 per user per month

3. Aircall:

Aircall is a cloud-based business phone call system that aims to simplify the management of business calls. It offers features such as call routing, IVR, call recording, and integrations with other business tools like CRM systems. Aircall also offers a mobile app for on-the-go calling, as well as analytics and reporting tools to help businesses track their call metrics. Pricing for Aircall starts at $30/user/month.

Features:

• Provides cloud-based phone systems for businesses.
• Offers advanced call routing and analytics features.
• Provides seamless integration with other productivity tools.

4. Google Voice:

Google Voice is a VoIP (Voice over Internet Protocol) provider that allows users to make and receive phone calls over the internet. It offers a range of features such as voicemail, call forwarding, call screening, and call recording. Google Voice is primarily a personal communication tool, but it can also be used by businesses with a small number of employees. Google Voice offers a variety of phone numbers, including toll-free and local numbers, that can be assigned to users. Additionally, Google Voice integrates with other Google products such as Gmail and Google Calendar, making it a convenient option for those who already use these services.

Google Voice is a VoIP phone service, that allows users to make and receive calls over the internet using their existing phone number. Launched in 2009, Google Voice has evolved to include a range of features that make it a popular choice for personal use and business phone numbers.

Features:

• Make and receive calls over the internet using the existing phone number
• Call screening, call blocking, and voicemail transcription
• Text messaging and group messaging features
• Integration with Google Drive and Gmail
• Free for personal use, additional features available for a fee

5. RingCentral:

RingCentral is a VoIP (Voice over Internet Protocol) provider that offers a range of communication and collaboration tools to businesses of all sizes. It offers a variety of VoIP services, including voice and video conferencing, team messaging, business phone services and online faxing. RingCentral’s VoIP services provide high-quality audio and video, as well as features such as call recording, call forwarding and voicemail.

RingCentral’s services are designed to improve communication and collaboration within teams, whether they are located in the same office or working remotely. Additionally, RingCentral offers integrations with other business tools such as Microsoft Office and Salesforce, making it a convenient option for businesses that use these tools. RingCentral is a VoIP service that offers a range of features for businesses. Founded in 1999, RingCentral has become a popular choice for companies of all sizes.

Features:

• Call routing, call queuing, and conference calling
• Voicemail-to-email feature
• Integration with popular CRM tools
• SMS and team messaging features
• Paid plans start at $19.99 per user per month

6. Vonage:

Vonage is a VoIP (Voice over Internet Protocol) provider that offers a range of communication and collaboration tools to businesses of all sizes. It provides services such as voice and video calling, messaging, and conferencing. Vonage’s VoIP services are designed to improve communication and collaboration within teams, whether they are located in the same office or working remotely.

Vonage’s business VoIP providers and services offer high-quality audio and video, as well as features such as call recording, call forwarding and voicemail. Additionally, Vonage offers integrations with other business tools such as Salesforce, Microsoft Teams, and Slack, making it a convenient option for businesses that use these tools. Vonage is a VoIP provider that offers a range of features for both residential and business users. Founded in 2001, Vonage has become a popular choice for those looking for a reliable and affordable business VoIP service.

Features:

• Call waiting, call forwarding, and voicemail
• Mobile app for making calls on the go
• Integration with popular CRMs and productivity tools
• Virtual phone number options
• Residential plans start at $14.99 per month, and business plans start at $19.99 per user per month.

7. Nextiva

Nextiva is a VoIP (Voice over Internet Protocol) provider that offers a range of communication and collaboration tools to businesses of all sizes. It provides services such as voice and video calling, messaging, and conferencing. Nextiva’s VoIP services are designed to improve communication and collaboration within teams, whether they are located in the same office or working remotely.

Nextiva’s VoIP services offer high-quality audio and video, as well as features such as call recording, call forwarding, and voicemail. Additionally, Nextiva offers integrations with other business tools such as Salesforce, Microsoft Teams, and Slack, making it a convenient option for businesses that use these tools.

Nextiva also offers advanced features for business phone systems such as call analytics, call routing, and call queuing, which can help businesses manage their communication more efficiently. Nextiva is a cloud-based VoIP service provider that offers a wide range of communication tools including voice, video, messaging, and collaboration features. Their service is easy to set up and offers 24/7 customer support. Prices start at $20 per user per month.

Features:

• Offers a full suite of unified communication tools, including voice, video, chat, and collaboration features.
• Provides flexible pricing plans and scalable solutions for businesses of all sizes.
• Offers advanced call routing and management features, as well as integration with popular CRMs and productivity tools.

8. Twilio:

Twilio is a cloud communications platform that offers a wide range of communication tools, including its VoIP features. Twilio’s VoIP capabilities include voice and video calling, as well as features like call recording, voicemail, and call forwarding. Twilio’s pricing is based on usage, with businesses only paying for what they use. Pricing for Twilio’s VoIP services starts at $0.0085/minute.

Features:

• Provides a range of communication APIs including VoIP.
• Offers flexible and scalable solutions suitable for businesses of any size.
• Provides advanced features such as text-to-speech and speech recognition.

9. Jive Communications

Jive Communications is a reliable VoIP service provider that offers advanced features such as auto-attendant, call analytics, and mobile integration. Their service is easy to use and comes with 24/7 customer support. Prices start at $29.95 per user per month.

Features:

• Offers a cloud-based VoIP solution with advanced features like video conferencing, call recording and custom IVR.
• Provides a user-friendly interface and mobile app for easy access to features on the go.
• Offers flexible pricing plans and customizable solutions for businesses of all sizes.

10. Grasshopper

Grasshopper is a virtual phone system that offers VoIP calling, texting, and faxing services. Their business phone service is ideal for small businesses and offers features such as international calling such as a toll-free number, call forwarding, and voicemail transcription. Prices start at $26 per month.

Features:

• Offers a virtual phone system for small businesses with features like call forwarding, voicemail transcription, and custom greetings.
• Provides a user-friendly mobile app for managing calls and messages on the go.
• Offers flexible pricing plans and a 30-day money-back guarantee.

11. 8×8

8×8 is a cloud-based VoIP service provider that offers advanced features such as contact centre solutions, video conferencing, and analytics. Their service is easy to use and comes with 24/7 customer support. Prices start at $12 per user per month.

Features:

• Offers a cloud-based VoIP solution with advanced features like team messaging, virtual meetings, and analytics.
• Provides integration with popular CRMs and productivity tools, as well as customizable dashboards and reporting.
• Offers flexible pricing plans and 24/7 customer support.

12. Ooma

Ooma is a VoIP service provider that offers a range of communication tools such as virtual receptionist, conference calling, and even mobile device and app integration. Their service is easy to set up and offers 24/7 customer support. Prices start at $19.95 per user per month.

Features:

• Offers a cloud-based VoIP solution with advanced features like virtual fax, call blocking, and voicemail-to-email.
• Provides integration with popular CRMs and productivity tools, as well as a user-friendly mobile app.
• Offers flexible pricing plans and a 30-day money-back guarantee.

13. Dialpad

Dialpad is a cloud-based VoIP service provider that offers features such as AI-powered transcription, video conferencing, and analytics. Their service is easy to use and comes with 24/7 customer support. Prices start at $15 per user per month.

Features:

• Offers a cloud-based VoIP solution with advanced features like AI-powered transcription, voicemail-to-email, and custom greetings.
• Provides integration with popular CRMs and productivity tools, as well as a user-friendly mobile app.
• Offers flexible pricing plans and a 14-day free trial.

14. GoToConnect

GoToConnect is a cloud-based VoIP service provider that offers features such as call recording, voicemail transcription, and integrations with popular CRMs. Their service is easy to set up and comes with 24/7 customer support. Prices start at $19.95 per user per month.

Features:

• Offers a cloud-based VoIP solution with advanced features like virtual meetings, screen sharing, and call queuing.
• Provides integration with popular CRMs and productivity tools, as well as a user-friendly mobile app.
• Offers flexible pricing plans and 24/7 customer support.

15. Cisco Webex

Cisco Webex is a cloud-based VoIP service provider that offers advanced features such as team collaboration, video conferencing, and virtual events. Their service is easy to use and comes with 24/7 customer support. Prices start at $13.50 per user per month.

Features:

• Offers a cloud-based VoIP solution with advanced features like virtual meetings, team messaging, and file sharing.
• Provides integration with popular CRMs and productivity tools, as well as customizable dashboards and reporting.
• Offers flexible pricing plans and a user-friendly interface.

16. Avaya

Avaya is a VoIP service provider that offers features such as contact center solutions, team collaboration, and call analytics. Their service is easy to set up and comes with 24/7 customer support. Prices start at $19.95 per user per month.

Features:

• Offers a range of communication solutions including VoIP.
• Provides advanced collaboration features such as video conferencing and screen sharing.
• Offers secure and scalable communication solutions suitable for businesses of any size.

17. Mitel

Mitel is a cloud-based VoIP service provider that offers features such as contact center solutions, video conferencing, and mobile devices and app integration. Their service is easy to use and comes with 24/7 customer support. Prices start at $20 per user per month.

Features:

• Provides cloud-based communication solutions for businesses.
• Offers seamless integration with third-party applications such as Microsoft Teams.
• Provides a range of advanced features such as call recording and voicemail-to-email.

18. Slack

Slack is a messaging and collaboration platform that also offers VoIP calling features. Their service is easy to use and offers integrations with other popular mobile and desktop apps too. Prices start at $6.67 per user per month.

Features:

• Offers VoIP calling and video conferencing features.
• Provides seamless integration with other productivity tools.
• Provides end-to-end encryption for secure communication.

19. BlueJeans

BlueJeans is a cloud-based video conferencing platform that also offers VoIP calling features. Their service is easy to use and offers features such as screen sharing, recording, and integrations with popular CRMs. Prices start at $9.99 per user per month.

Features:

• Offers cloud-based video conferencing solutions.
• Provides advanced features such as virtual backgrounds and real-time transcription.
• Offers interoperability with other video conferencing platforms.

20. Zoho:

Zoho is a cloud-based business software suite that offers a variety of applications, including a business VoIP phone system used. With Zoho’s VoIP business phone system used, users can make and receive calls from anywhere with an internet connection, as well as take advantage of features like call forwarding, voicemail, and call recording. Zoho’s pricing is based on the number of users and the features included, with plans starting at $6/user/month.

Features:

• Offers cloud-based VoIP solutions for businesses.
• Provides a range of collaboration features such as instant messaging and screen sharing.
• Offers integration with other Zoho apps such as CRM and project management.

21. Freshcaller:

Freshcaller is a cloud-based phone system designed for both small business, and medium-sized businesses. It offers features such as call routing, IVR, call recording, and integrations with other business tools like CRM systems. Freshcaller also offers a range of pricing plans, with options for pay-as-you-go or monthly subscriptions starting at $19/user/month.

Features:

• Offers cloud-based call center solutions.
• Provides advanced features such as call routing and call queuing.
• Offers integration with third-party apps such as Zendesk and Salesforce.

Conclusions

We provide a comprehensive review of the top Voice over Internet Protocol (VoIP) phone service providers available in the market. After analyzing the features, pricing, and user reviews of various best VoIP phone service providers, the article ranks the top companies. These providers have been chosen based on their reliability, call quality, customer support, and pricing plans.

The article highlights the importance of VoIP services for businesses and individuals who have business hours and require high-quality and cost-effective phone communication. The VOIP Business phone systems help to grow your business if you have a private branch exchange then it is more useful to you. VoIP providers offer various features like call recording, virtual assistants, and integrations with other applications that can enhance productivity and improve communication.

FAQs – Best VoIP Providers of 2023

What is the future of VoIP?

VoIP (Voice over Internet Protocol) is expected to continue to grow and evolve in the coming years. With the increasing popularity of remote work and the need for flexible, cost-effective communication solutions, many businesses and individuals are turning to VoIP as an alternative to traditional phone services. Some of the key trends in the future of VoIP include improved audio and video quality, increased security features, and the integration of many VoIP systems with other communication technologies like instant messaging and video conferencing.

What is the most popular VoIP?

There are several popular VoIP services, including Skype, Google Voice, and WhatsApp. However, in terms of market share and user base, the most popular VoIP service is likely Microsoft Teams. This service, which is part of the Microsoft Office suite, allows users to make audio and video calls, as well as conduct online meetings and collaboration sessions.

What is the best VoIP provider for international calls?

There are many VoIP providers that offer affordable international calling rates. Some of the best options include Vonage, Skype, and Google Voice. However, the best provider for international calls will depend on your specific needs and usage patterns. It’s a good idea to compare different providers and plans to find the one that offers the most competitive rates for the countries you call the most.

What are the 3 disadvantages of VoIP?

While VoIP offers many benefits over traditional phone services, there are also some potential drawbacks to consider. Three of the most common disadvantages of many VoIP service providers include:

Dependence on a stable internet connection: the VoIP system relies on a reliable internet connection to work properly, so if your internet goes down or becomes unstable, your phone service may be affected.

Limited emergency calling capabilities: Unlike traditional phone services, VoIP does not always provide automatic location information to emergency responders, which can make it more difficult to get help in an emergency.

Quality issues: In some cases, VoIP calls may experience lower audio quality or dropped connections, particularly if there is network congestion or other issues with the internet connection.

What is the best quality VoIP?

There are many VoIP providers that offer high-quality audio and video calling, but some of the best options include Zoom, Cisco Webex, and Microsoft Teams. These services offer reliable, high-definition audio and video, as well as additional features like screen sharing and collaboration tools.

What is the cheapest VoIP international?

There are many VoIP providers that offer affordable international calling rates, but some of the cheapest options include Google Voice, WhatsApp, and Viber. These services offer low rates for calls to many countries around the world, and some even offer free calling and unlimited calls to other users of the same service. However, it’s important to compare rates and plans carefully to ensure that you’re getting the best deal for your specific needs.