11 Best Multi-Line Phone Systems for Small Business (2023)

For small business owners, having an efficient communication system is essential to staying competitive in the modern world. An excellent multi-line phone system can help you provide faster customer service, better team collaboration, and reduce operational costs, making it a great investment for any small business. But with so many options on the market, it can take time to find the one that’s right for you. That’s why we’ve compiled this list of 11 of the best multi-line phone systems specifically designed for small businesses shipping in 2021 and 2022. So you can easily compare features and select your favorite. With these systems, you’ll immediately access powerful PBX (Private Branch Exchange) features such as HD voice quality calls, auto attendant options, voicemail transcription services, and much more!

1. Avaya IP Office 500V2:

The Avaya IP Office 500V2 is designed to meet the needs of small businesses with up to 150 users. It has various features such as HD voice quality, enhanced call routing, auto attendant options, and even VoIP connectivity. This system is easy to install and manage, so you can get up and running quickly.

Pros:

1. HD Voice Quality

2. Auto attendant options

3. Easy to install and manage

Cons:

1. No mobile app is available

2. Limited voicemail transcription services

2. Panasonic KX-TDA50:

The Panasonic KX-TDA50 hybrid system provides traditional PBX features and VoIP capabilities. It is designed for businesses with up to 250 users and comes with features such as call routing, auto attendant options, and voicemail transcription services. The system is also expandable, so you can easily add more dedicated phone number lines or extensions if needed.

Pros:

1. Expandable system for additional lines/extensions

2. Voicemail transcription services available

3. Auto attendant options available

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

3. Grandstream Networks GS Wave:

The Grandstream Networks GS Wave is a powerful multi-line phone system for small businesses with SIP Trunking support, HD voice quality, auto attendant options, and advanced call routing. It is designed for businesses with up to 500 users and is easy to install and manage.

Pros:

1. SIP Trunking support

2. HD voice quality

3. Easy to install and manage

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

4.MiVoice 5330e IP Phone:

The MiVoice 5330e IP Phone from Mitel is a powerful multi-line phone system that provides all the features of an enterprise-grade PBX. It comes with HD voice quality, auto attendant options, and advanced call routing capabilities, making it perfect for businesses with up to 500 users. The system also supports VoIP and can connect to your existing mobile devices.

Pros:

1. HD voice quality

2. Auto attendant options

3. Advanced call routing capabilities

4. Supports VoIP and connects to existing mobile devices

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities And the list goes on

5. Cisco 8841 VoIP:

The Cisco 8841 VoIP phone is a powerful multi-line system designed for small businesses. It offers HD voice quality, auto attendant options, advanced call routing capabilities, and cloud connectivity. The phone also supports Wi-Fi, Bluetooth, and GSM/CDMA networks.

Pros:

1. HD voice quality

2. Advanced call routing capabilities

3. Support for Wi-Fi, Bluetooth, and GSM/CDMA networks

4. Cloud connectivity available

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

6. Vonage Business Cloud:

The Vonage Business Cloud is a cloud-based PBX system designed for small businesses. It has auto attendant options, voice mail transcription services, advanced call routing capabilities, and even VoIP connectivity. This system is easy to install and manage, so you can get up and running quickly.

Pros:

1. Easy to install and manage

2. Advanced call routing capabilities

3. VoIP connectivity available

4. Voice mail transcription services available

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

7. Algo 8180 IP Phone System:

The Algo 8180 IP Phone System is designed for businesses with up to 250 users and comes with features such as HD voice quality, auto attendant options, and advanced call routing capabilities. This system is easy to install and manage, so you can get up and running quickly.

Pros:

1. Easy to install and manage

2. HD voice quality

3. Advanced call routing capabilities

4. Auto attendant options

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

8.EPOS Sennheiser SC 660 USB:

The EPOS Sennheiser SC 660 USB is a multi-line flexible phone system designed for businesses with up to 250 users. It has advanced features such as HD voice quality, automatic call routing, and advanced noise cancellation technology to hold clear conversations without background noise. It also has support for USB, Bluetooth, and Wi-Fi networks.

Pros:

1. HD voice quality

2. Advanced call routing capabilities

3. Automatic noise cancellation technology

4. Support for USB, Bluetooth, and Wi-Fi networks

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

9. Grandstream GXP1630 IP Phone System:

The Grandstream GXP1630 IP Phone System is a powerful multi-line system designed for businesses with up to 500 users. It comes with features such as HD voice quality, auto attendant options, advanced call routing capabilities, and support for Wi-Fi and Bluetooth networks. Caller ID with name, which displays the phone number, speed dial, and caller’s name.

Pros:

1. HD voice quality

2. Advanced call routing capabilities

3. Auto attendant options

4. Support for Wi-Fi and Bluetooth networks

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

10.Mitel MiVoice Business:

Mitel’sMitel’s MiVoice Business is a powerful multi-line phone system designed for businesses with up to 500 users. It comes with features such as HD voice quality, auto attendant options, advanced call routing capabilities, and the ability to integrate with existing mobile devices. It also has support for Wi-Fi and Bluetooth networks.

Pros:

1. HD voice quality

2. Advanced call routing capabilities

3. Auto attendant options

4. Ability to integrate with existing mobile devices

5. Support for Wi-Fi and Bluetooth networks

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

11. Polycom VVX Business Media Phones:

The Polycom VVX Business Media Phones are ideal for businesses with up to 500 users and come with features such as HD voice quality, auto attendant options, and advanced call routing capabilities. They can also integrate with existing mobile devices and support Wi-Fi and Bluetooth networks. The best 2-line phone system for small business use traditional copper wire phone lines, while digital systems use Internet Protocol (IP) to transmit voice data.

Pros:

1. HD voice quality

2. Advanced call routing capabilities

3. Auto attendant options

4. Ability to integrate with existing mobile devices

5. Support for Wi-Fi and Bluetooth networks

Cons:

1. No mobile app is available

2. Limited cloud integration capabilities

Conclusion:

Many options are available on the market for small businesses for multi-line phone systems. We’veWe’s highlighted 11 of the best, each with its features and benefits. From HD voice quality to advanced call forwarding routing capabilities and mobile device integration, these systems can help you make your business more efficient and productive. Consider your needs and budget when selecting the right two-line phone system. With these 11 options, you should be able to find one that fits your business perfectly!

FAQs:

What is a multi-line phone system?

A flexible multi-line phone system is a communications platform allowing multiple users to share the same phone line. It can provide features such as advanced call routing capabilities and auto attendant options, making it an ideal choice for small businesses.

What are the benefits of having a multi-line phone system?

Multi-line phone systems provide many benefits to businesses, including improved customer business phone service, better team collaboration, and reduced operational costs. They can also provide features such as HD voice quality, automatic call transfer routing, and advanced noise cancellation technology, making them an invaluable asset to any small business.

How much does a multi-line phone system cost?

The cost of a multi-line digital answering system can vary depending on the features and number of users that you require. Traditional phone systems with more features and capabilities will be more expensive than those with fewer features. However, they can provide excellent value for money in the long run.

Are there any alternatives to a multi-line phone system?

If you want to avoid investing in a multi-line desk phone system, several other options are still available. You could opt for an IP-based virtual PBX business phone system instead or even use cloud services such as Skype, Slack, or Google Hangouts.